With billions of users, Discord has become a popular platform designed primarily for gamers to connect and engage online.
Let’s take a look at everything there is to Discord and how it can be leveraged to build exceptional community experiences. Originally built for people to connect with friends and family across the world, Discord has managed to garner the attention of various B2B organizations and is being used to create feature-rich customer communities. With its engagement numbers topping the charts, it has become one of the most renowned names in the community space. Since its inception in 2015, Discord has shown no signs of stopping. “Providing seamless support from within Discord helps brands better control the customer experience while keeping users in their preferred channel.” – Mak Azadi, Discord COO Salesforce Knowledge-Khoros Integration.KaseSync – Community and CRM Integration.Dupe Manager – Simplified Data Deduplication.GuideIn – Building Walkthroughs on Salesforce Communities.Email to Case Advance – Streamlined Case Management.
ScoreNotch – Dynamically Gamified Communities.Sinergify – Salesforce and Jira Integration.Cartiveo: Shopify Marketo Integration Connector.Maginate: Magento Marketo Integration Connector.Onemark – A Pre-fill Solution for Marketo Forms.
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